Communication in leadership can help create transparency and fluidity with everyone! As Dan Oswald put it, “Communication my be HOT. That’s Honest, Open, and Two-Way.” I really enjoy this quote because it makes the boring topic of communication seem spicy and… HOT! One person can try to communicate something at one other person or a group of other people, but in the end, communication does need to be honest, open, and two-way.
If a leader is trying to communicate something to an audience, it is very hard for the audience to trust him or her unless the leader is being honest. Earning trust is something that is accomplished through constantly being a reputable person while staying true to your word. Honesty does not always mean that the audience or followers will like the leader in every way, but it definitely ensures trust.
Being open to hearing feedback and responses is something that is critical in the art of communication and leadership. I know in my personal life I expect certain responses when I ask a question. This is a certain area that I could grow in when discussing leadership because in those moments I am not open to all of the possibilities that surround me. I am consumed with how I am going to respond or object to an idea that I do not agree with, therefor flawing my judgement. This is a common problem when leaders try to communicate ideas to followers and is one that can be overcome through being open.
Two-way conversations are the only way that both parties involved fully understand what is happening and understand why it is happening. When a teacher is giving instructions, the teacher needs their students to give feedback on whether they understand the task that lies before them or not. For example, if a person were removed from a room and instructed to tell around 300 Purdue students how to draw a plethora of shapes, the task would be hard to accomplish. The leader reading the instructions on how to construct the shapes might be doing the best they can, but by being out of the room, the walls create a barrier. The walls eliminate two way communication, therefor resulting in almost everyone failing an easy task. The truth is that there are many barriers, or walls, to two-way communication. With technology growing the way it is today, distance is a wall to communication that is quickly being torn down!
Emotions, past experiences, expected future experiences, and prestige are all walls or barriers to two-way communication. One of the best ways to break through these walls is to introduce the talking stick. The talking stick allows the leaders, followers, or even teammates simply have their chance to state their ideas, hopes, and goals without being interrupted. Once done talking, that person can hand the talking stick off to someone else. Then, the person with the talking stick is free to discuss whatever they would like as well. The idea of the talking stick is that it gives everyone a chance to not only be heard, but to feel like and know that they has their chance to give their valuable input. Communication isn’t always easy, but it is if it is HOT!
PS: Like we saw in class on Mr. Feinberg’s slide show in class, we have two ears and one mouth!